Terms of Service
1. Acceptance of Terms
By creating an account or using TrackChanges, you agree to these terms. If you're using TrackChanges on behalf of an organization, you're agreeing on that organization's behalf.
2. Description of Service
TrackChanges monitors OpenAPI and Swagger specifications you subscribe to, stores versioned cryptographic copies, computes structural diffs, and delivers notifications via webhook or email.
3. Account Responsibilities
You're responsible for maintaining the security of your account credentials and API keys. Notify us immediately if you believe a key has been compromised, keys can be revoked instantly via tch keys revoke or DELETE /keys/{key_id}.
4. Acceptable Use
You agree not to use TrackChanges to monitor sources you don't have the right to access, to attempt to disrupt or overload the service, or to circumvent rate limits or authentication controls.
5. API Keys and Programmatic Access
API keys are shown once at creation and stored only as a hash thereafter. We cannot retrieve a lost key, you'll need to revoke it and create a new one.
6. Service Availability
TrackChanges is provided on an "as available" basis. We aim for high reliability but do not currently guarantee a specific uptime percentage or formal SLA. This will be revisited as the service matures.
7. Fees and Billing
TrackChanges offers a Free plan and paid plans (Pro and Business). Current prices and plan limits are listed on our pricing page.
- Billing cycle: Paid plans are billed monthly in advance and renew automatically each month until canceled.
- Payment processing: Payments are processed by Stripe. We do not store your full card details on our servers.
- Cancellation: You can cancel at any time through the billing portal. Cancellation takes effect at the end of the current billing period, and your paid features remain available until then.
- Refunds: Fees are non-refundable, and we do not provide refunds or credits for partial months, except where required by law.
- Failed payments: If a payment fails and cannot be collected, we may downgrade your account to the Free plan. Your existing data, sources, and workspaces are kept, but Free plan limits and features apply, and you won't be able to add workspaces, sources, or members beyond those limits until you upgrade again.
- Price changes: We may change our prices. We will notify you by email at least 30 days before a price change affects your subscription.
- Taxes: Prices do not include taxes. You are responsible for any applicable taxes.
8. Your Data
You keep all rights to the data you provide to TrackChanges, including the sources you subscribe to and the specification content fetched from them. You grant Gullah Technologies LLC a limited license to store, process, and transmit that data solely to provide and maintain the service. How we handle personal information is described in our Privacy Policy.
9. Termination
You may delete your account at any time. When you do, we delete your account and associated data from our active systems. Residual copies may remain in backups or storage systems for a period of time before they are removed.
We may suspend or terminate your account if you violate these terms, including the acceptable use terms above, or if payment for a paid plan cannot be collected.
10. Disclaimer of Warranties
TrackChanges is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
While we take reasonable steps to ensure accurate change detection, we don't warrant that the service will be error-free or uninterrupted, or that every change to a monitored specification will be detected or notified. You remain responsible for verifying changes that affect your systems.
11. Limitation of Liability
To the maximum extent permitted by law, Gullah Technologies LLC is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising from your use of the service.
Our total liability for any claim arising from or relating to these terms or the service is limited to the amount you paid us for the service in the 12 months before the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Gullah Technologies LLC from any claims, damages, or expenses arising from your use of the service in violation of these terms or applicable law, including monitoring sources you don't have the right to access.
13. Governing Law
These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute arising from these terms or the service will be resolved in the state or federal courts located in Florida.
14. Changes to These Terms
If these terms change materially, we'll update the date above and notify account holders by email where appropriate.
15. Contact
Questions about these terms: support@trackchanges.io